Frequently Asked Questions

Do you ship across the UK?

Yes, we ship across the UK with tracked delivery. Standard and express options are available at checkout.

Do you ship internationally?

Currently, we ship within the UK only — but we're working on expanding!

Can I return or exchange an item?

Yes! We accept returns on unworn items within 14 days of delivery. Unfortunately, we can't accept returns on earrings for hygiene reasons or customised orders. For full details, visit our Returns Policy page.

How long does delivery take?

Standard delivery takes 3–5 working days. All parcels are tracked for peace of mind.