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Terms & Conditions

Welcome to Bella Boutique London. These Terms and Conditions outline the rules and regulations for the use of our website, services, and the purchase of our products.

By accessing this website and/or purchasing from us, you agree to be bound by these terms. If you disagree with any part of these terms, please do not continue to use our website.

1. Introduction & Eligibility

By using this website, you confirm that you are at least 18 years of age or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, and representations set forth in these Terms.

2. Intellectual Property Rights

Unless otherwise stated, Bella Boutique London and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may access this from Bella Boutique London for your own personal use subjected to restrictions set in these terms.

You must not:

  • Reproduce, duplicate, or copy material, product imagery, or jewelry designs from Bella Boutique London.

  • Redistribute content from our platform unless content is specifically made for redistribution (such as promotional social sharing).

3. Product Presentation & Accuracy

We make every effort to display the colors, dimensions, and details of our jewelry pieces as accurately as possible.

  • Unique Variations: Because many of our pieces utilize high-quality metals and distinct gemstones, minor organic variations may occur.

  • Errors: In the rare event that a product is listed at an incorrect price or with incorrect information due to a typographical error, we reserve the right to refuse or cancel any orders placed for that product, even if the order has been confirmed and your payment processed. If your payment has already been processed, we will issue a full refund.

4. Pricing & Payment

  • All prices displayed on the website are listed in GBP (£) [or local currency depending on store settings] and are inclusive of VAT where applicable.

  • We reserve the right to modify prices at any time without prior notice.

  • We accept payments through secured gateways including [Visa, Mastercard, American Express, PayPal, and Apple Pay]. Orders are only dispatched once full payment authorization is received.

5. Shipping & Delivery

Delivery windows provided at checkout are estimates only. Bella Boutique London is not liable for delays caused by customs clearances, postal strikes, or severe weather conditions.

  • Risk of Loss: All items purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

  • International Orders: Customers are fully responsible for any import duties, customs fees, and local taxes levied by the destination country.

6. Returns, Exchanges, & Refunds

Your satisfaction is incredibly important to us.

  • Return Window: We offer a [14-day / 30-day] return window from the date of delivery for eligible items.

  • Condition: Items must be returned unworn, in their original packaging, with all security tags intact.

  • Exclusions: For hygiene reasons, earrings and custom-made or personalized jewelry pieces cannot be returned or exchanged unless they arrive faulty.

  • For full details, please review our separate Returns & Exchanges Policy.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Bella Boutique London shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from:

  • Your access to or use of (or inability to access or use) our website.

  • Any unauthorized access to our secure servers and/or personal/financial information stored therein.

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8. Changes to Terms

We reserve the right to revise and amend these Terms & Conditions at any time. Any changes will be posted directly to this page with an updated "Last Updated" date. Your continued use of the website following any changes signifies your acceptance of the revised terms.

9. Contact Information

If you have any questions or clarifications regarding our Terms & Conditions, please reach out to us:

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